Care24

Care 24 is a service that can help you and your family members identify and resolve problems that affect emotional and physical health.

 

For Your Health and Well-Being

Care24 is staffed by a professional team of registered nurses and master's-level counselors who can assist with almost any problem - all at no additional cost to you.

How does Care24 Work?

Simply call Care24's toll free number and ask to speak with a nurse or counselor.   If your situation involves both health and personal issues, a nurse and counselor will work as a team to assist you.  In addition, if you are experiencing a complex issue, our counselors may refer you for up to three face-to-face counseling sessions.

What Kinds of Problems Does Care24 Address?

Care24 nurses and counselors are trained to help with many situation and concerns, including:

  • Minor illnesses and injuries

  • Relationship problems

  • Financial concerns

  • Wellness and nutrition

  • Emotional distress

  • Parenting problems

  • Medication information

  • Depression

  • Work problems

  • Substance abuse

  • Child and elder care referrals

  • Grief and loss

  • Legal issues *

  • Stress management

* Due to conflict of interest, Care24 is unable to provide legal consultation for lawsuits against employers or health plans

Is My Call Confidential?

Your privacy is important to us.  Your call to Care24 is confidential to the limits of the law.  We won't let your employer or anyone else know you called.  However, if we believe there is a serious threat of harm to you or someone else, the law may require we report the situation.  When you call Care24, you can ask about the privacy of your call before discussing your personal concerns.

When Can I Call A Counselor or Nurse?

You can call Care24 for assistance 24 hours a day, seven days a week.  We're always available and ready to assist with any questions or concern.

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